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SGL Serve Coffeemaker
Perfect for both personal use and entertaining, this single-serve home-brewing system offers consumers fresh gourmet coffee, tea, hot cocoa and more in under one minute. Using Keurig K-Cups - featuring over two hundred varieties of pre-measured, premium brand coffee and tea - this brewer's innovative one-touch technology makes it easier than ever for consumers to enjoy a wide array of hot beverages. Or use the My K-Cup reusable coffee filter and fill it with any gourmet ground coffee to suit personal tastes.Features:Hot water button lets consumers enjoy their favorite instant coffee, soup, tea and hot cocoa, in no time.Rinse control instantly cleans the inside of the brew chamber to keep every cup as delicious as the first.Extra large removable 80-oz. water reservoir offers impressive capacity, eliminating the need for frequent refills.Fully programmable full spectrum of features includes Auto On/Off and adjustable temperature control.Blue backlit LCD with digital clock brightly displays information, at an easy-to-read glance.5-cup sizes includes an iced beverage setting.Quiet brew technology lets you enjoy every cup more peacefully than ever.Removable drip tray allows extra space for travel mugs.BPA free (all part that come in contact with water or coffee).My K-Cup reusable coffee filter can be filled with any gourmet ground coffee, to suit personal tastes, and conveniently st
Model No.: SS-700
Capacity: 80-oz. removable water reservoir
|Average Customer Rating:
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Average Customer Review:
( 927 customer reviews )
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Most Helpful Customer Reviews
379 of 387 found the following review helpful:
Minor Problem Solved with PersistanceJun 16, 2010
By Chai Tea
"java and a good read"
This unit replaces a Keurig mini that I now us for travel. It makes a flavorful, hot cup of coffee. I have been a Keurig fan for three years. I purchased this machine in Feb. 2010 from BB&B. Like other readers, I have had a few pump problems when there seemed to be an air lock in the pump and water would not flow into the heating chamber. The instruction booklet tells you to turn it off and unplug the unit, then restart. I have found that when I refill the water tank I just need to make sure it is properly seated and tap it to make sure the water is getting into the hose that pumps it into the heating chamber. I also use the hot water feature the first "brew" after refilling the tank to make sure the pump is pulling water. (The easiest solution to the pump "problem" is to not take the water chamber off of the base and just refill it with a pitcher as needed.) I did some online research and found that this pump problem was suppose to have been fixed since I purchased my machine. I might have returned this machine for the newer "fixed" model if the BB&B where I purchased it had not closed. I love the coffee from this machine and have had no further pump issues since employing the solutions noted above.
907 of 940 found the following review helpful:
So far....so GREAT! Except...read "Update"Jul 08, 2010
By S. Skwarkowski
As many others here, I have evolved from a Keurig system. So for those thinking about buying a Keurig, please fully read all the reviews you can. If it wasnt for me being the only coffee drinker in the house, I wouldnt require a single cup brewing system. So for those looking into buying Keurig brewing system, consider the Cuisinart. It is licensed to be manufactured by Keurig, bu appears to be much better quality. I had my first Keurig go out with within 6 months. Then my second stopped functioning properly after less than 45-days. Same issue as another review, the Keurig Platinum began brewing small, random sized amounts of coffee and would also get confused on how much to brew and when to stop. Found out once it was returned to the store, the unit was recalled (for defective water pumps). Which also meant ALL the stores in town were ALL sold out...as they were all returned to the vendor.
Now, my buddy convinced me to get the Cuisinart. I have owned many Cuisinart kitchen utensils, but never anything electric. So I was skeptical to say the least. But at the same time I had to replace my last 2 Keurigs. So why not.
Now, 2 months later, a whole lot of coffee (125 servings +) and it is working great! I can only hope that Cuisinart has a more reliable vendor for there water pumps than Keurig. As that seems to be the big issue with all Keurig machines.
-Power Switch is on the side of the machine (compared to the back of the machine on Keurigs)
-Water Tank Size
-Replaceable Charcoal Water filter
-FREE, reusable Keurig coffee filter
-Reliable (so far)....what a concept
-More cup size options
-Pre-set water temps
-Read-Out display clearly states "Not Ready" and "Ready"
-"Hot Water" button will dispense a full cup of hot water (which ever size you have selected will be dispensed in hot water)
-Power Switch is on the side of the machine....PUT IT ON THE FRONT ALREADY!
-"Low Water Level" flashing blue LEDs are annoying. Its a clear water tank, I can see its low/empty
-Bottom catch/drip tray doesnt stay in place very well
-If you place a K-Cup inside the unit before its "Ready" (see above in The Good), it will not recognize the K-Cup once it is ready to brew. So you must lift and close the access lid one more time to allow it to brew. Not very time saving.
-"Hot Water" button will dispense a full cup of hot water; so if your machine is used primarily for coffee, you will have random loose chunks of old coffee grounds floating around in your cup of hot water since its inevitable to NOT get coffee grounds on the unit.
-Parts are not necessarily dishwasher safe. So I suggest hand washing periodically.
I will try to remember to give a 6-month review on the quality.
08/01/2010 (175+ K-Cups)
Sadly, this follow-up is not what I had hoped. But, maybe it needs to be de-scaled/cleaned? Anyway, here is the new "problem"....(tsk tsk tsk)
The Setup: The machine, after brewing a cup will "prime" the system by sucking in what I would consider about 1/2 of the water necessary to brew a cup into the system itself. I would think this is done to heat the water inside the system, so the water temperature stays at a more consistent/constant temperature. This makes sense considering the machine has pre-set water temp setting and it must be quite difficult to keep the water exiting the system at a constant temperature.
The Fail: After brewing only one cup, the system triggers the prime function and sucks in how ever many ounces it needs. But, it doesnt suck in any water. The machine makes all the appropriate noises, but the water level inside the tank stays the same and it wont stop! This function normally takes about 3-5 seconds to complete. 10+ seconds later, it still has not achieved anything (poor little water pump)! That will be the number one killer of a water pump is dry-cycling. Argh!!!
So the solution so far is to shut off the unit, turn it back on and viola! It works! Now every time the unit does not have enough water inside, it will always prime itself by pumping in the appropriate amount of water. So this causes the water pump to work 2-3x more than most coffee pots. Maybe its over working the pump?
*Clean/De-Scale the unit: This is recommended every month or so. I have chosen NOT to do it since I use bottled (distilled) water 100% of the time along with the little charcoal filter that comes with it. I dont want to go waste 3 bottles of water cleaning out a system that should be perfectly clean anyway! I would assume the clean/de-scale is meant for people who have good tasting tap water (which we do not have in Las Vegas).
Maybe the charcoal filter is "clogged" and not allowing water to seep through as quickly? Who knows...
Ill update if anything else goes wrong!
Problem continues as posted above. I have de-scaled the system, but it didn't help. The entire system was perfectly clean and de-scaling did not dislodge anything. Ive come to now realize this isn't really a problem as much as it is an inconvenience. You must cycle the system off/on to make it work. I let it sit a few night ago for about 3 minutes, and it never remedied itself. =0(
11/27/10 (Unit #2)
Finally had to replace it! The machine has gradually become slower, noisier and overall horribly inefficient. The machine would take forever to heat up, multiple attempts to suck water into the machine from the reservoir and then began dispensing water back into the reservoir and not brewing coffee. Last 5 days before the machine was finally returned for a new unit, brewing coffee was painful and time consuming. Took 3-4 cycles to brew a single 12oz cup. Got it replaced and got a new one last night. Amazingly, this machine really got worn out fast. The new one its a whole lot quieter, faster and some simple things like the on/off switch works a lot easier and other issues.
03/05/2011 (Unit #3)
The water pump again took a crap on me. The unit and pump had once again slowly gotten noisier and slower. This time (the past few weeks) the unit took about 10 seconds of wait time to simply begin brewing. Just as a reminder. I am the only person using the unit. The unit runs about 1.15 servings a day on average. Pretty crappy reliability. But...more "free" coffee and a new Keurig "Make Your Own" filter. Im up to 3 now!
722 of 767 found the following review helpful:
Why EVERY Coffee Maker FailsDec 15, 2011
I have both Keurig and Cuisinart K cup machines...
About me... I am an embedded systems design engineer and know about control systems and such.
Food processing products should only use parts ( components ) in the water / control systems - internal to the coffee maker - that are "fit for purpose" as designed to be use with WATER.. as a coffee maker uses water.
I have opened several of my failed Keurig and Cusinart K cup machines and found that they are using an AUTOMOTIVE Market Pneumatic Solenoid Valve made in China.. part number SH-V0829...Google this number if you want to check and see this. It is designed for auto seat cushon inflation and has a built in LEAK RATE of 1CC/Min at 4 PSI for air compresser unloading used in seat cushon inflation systems. It is NOT WATER PROOF and DRIPS inside the coffee makers in the transformer and the air pump near the bottom getting the electric motor wet and make it smoke.. My coffee maker was way too young to smoke .. hahha just a joke..
The folk that make this coffee maker IN CHINA think most folk are too stupid to find out about their use of cheep and unfit for purpose components inside their coffee maker. I have attached a DOOR and Hinge on the back of one of my coffee makers that I keep repaired personally.. and buy the replacement control solenoids on ebay to keep my coffee maker working.... THIS SUCKS..... I was ripped off...
I did not pay for a rusty solenoid that leaks water inside my $250.00 coffee machine. When I call Keurig... they do talk some but avoid the topic of this solenoid.. just reading a standard reply statement... When I talk to Cuisinart.. they have nothing to say but want my $10 for shipping a replacement unit... also with the same defective solenoid inside of the same type and part number...
I want to like my coffee maker.... but I do not like being treated like a fool ...
My old Mr Coffee has very nice insides... good design.. and lasted a long time... I am wanting to see Mr Coffee make a K cup that I would like... Cuisinart and Keurig are only about making money .. and not delivering INTERNAL quality of their product with this machine.. They come from the SAME China factory...and they are made using non water proof - no O ring - air only - pneumatic solenoid valves... The part numbers are on the side of the solenoid if you care to open up your machine and look... Do not have it plugged in if you do.. safety first..
I hope you like having RUSTY water in your hot water for making tea and coffee.... the solenoid does rust internally as it is only for air usage...not made for water exposure...
I have photos and also plan to use this experince in a control system class I teach at a University as an example of poor ethics in business manufacturing...
I need not say how MAD I am over this discovery .....and the lack of interest from the folks that make this product..
Barnum and Bailey.. a sucker is born every minute... that must be their motto..
I must be a sucker... THAT SUCKS
250 of 274 found the following review helpful:
cuisinart kcup brewer works greatFeb 22, 2010
By Roy Rothstein
I have been using a Keurig Platinum Machine for about a year now and had to replace it 2 times. Once for both hot and cold water draining out of the bottom of the unit and the second for making expresso size cups when I asked for the 11.25 oz. cup. I returned the Keurig and got this Brand New Cuisinart about 3 weeks ago. It works great, the water container is larger and the max cup size is 12oz. I get great cups of coffee and the machine works beautifully. I use regular tap water with the charcoal filters and the coffee taste is super. So far this machine is the best I have had and I think Cuisinart makes a superior product every time. You can make your own Kcups since Cuisinart has included one in the side of the machine for your delight at no extra cost.
28 of 29 found the following review helpful:
Great coffee - Defective designDec 27, 2010
Great coffee, but, as others have said, when the water tank is returned to the unit, the coffee maker will sometimes fail to pump any more water. A bubble of air gets sucked into the chamber housing the pump impeller and the pump just spins in the air, failing to pull any water. I bought my unit in December, 2010, six months after a previous reviewer had learned the new units were fixed. They aren't, and doing so will require a significant redesign.
Adding injury to insult
I called the 800 number, per the instructions in the manual when we could pull no water the very first time my wife refilled the reservoir. The recording told us over and over and over to find the model and serial number on the bottom of the unit. Foolishly, I decided to comply. I pulled off the reservoir, then turned the unit over on its side to find the model and serial number on the bottom, as instructed. Boiling hot water sputtered and flowed out of the unit and all over my hand. The good news? When that happened, the air bubble cleared and the coffee machine began to work once more.
1) Fill the reservoir with a pitcher, so you never have to remove it.
2) When you do have to remove & replace the reservoir, whack at the base of the reservoir with the filter holder until all the air bubbles have floated to the top.
3) If it won't pump, you can clear the air bubble by tipping the coffee maker. Next time, however, I will unplug it first, then try tipping it forward over the sink, not sideways over my hand. Or perhaps just shaking it a bit will clear the bubble. And if I do have to tip it sideways, I will tip it toward the reservoir, not toward the electronics, as I did this time.
Lesson Cuisinart ought to learn (and probably won't until they get sued for a few million dollars): Don't instruct customers to read model and serial info from the bottom of your appliances when at least one of your appliances contains boiling water hidden inside, just waiting to spill out. I shudder when I think about what will happened when someone, instead of laying the coffee maker on its side, lifts it up over his or her head, then tips it just enough while reading the serial number to cascade boiling water right in their eyes.
If I were Consumer Reports, I would rate this appliance Not Acceptable and report them to the US Product Safety Commission. As it is, I'll only do the latter, and it still gets three stars because of the great coffee.
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